Data is not included with MotiveWave®. MotiveWave® has 30+ supported brokers and datafeeds available to meet your broker and/or data feed needs.

You can connect to as many of our supported brokers and data service providers as you like.

You can also import data into MotiveWave®, if you have the data in CSV, ASCII, or Metastock Database format.

MotiveWave® offers a 14-Day Risk Free trial. We only ask for your name and email address, no credit card information required.

The 14-Day free trial starts when you enter your name and email address on our website, not when you download and install the software, so please make sure you are ready to begin the trial when you sign up.

The free trial is normally of our Ultimate Edition, which includes all of our features. If you would like to try a different edition during your 14 day trial, simply email our Sales team with your request. They can switch you to the edition of your Sales (after you've created your free trial profile) and they can switch you to the edition of your choice.

At the end of the 14 days, your license key will automatically switch to the free Community edition. If you'd like one of the other editions, you can purchase it directly through our website. When you purchase, your license key from your trial is automatically updated, so you don't lose anything you did on the trial.

We have a wide range of Training Resources with Documentation Guides,Video Tutorials ,User Forum, Software Development Kit for custom studies/strategies.

If you have a question about how to use the software or are experiencing an issue, please contact our Support team. This support is only available on the trial and paid editions (not the free Community edition).

If you have a feature request, you can contact our Support team directly (paid and trial users only) or post it in our User Forum's Suggestions and Feedback section.

If you have purchased an auto-renewing lease, you can cancel the auto-renew subscription at any time and it will not auto-renew after the current paid lease period. Simply email our Sales team to let them know you wish to cancel. Make sure you email a few days before your lease auto-renews, so that there is time to cancel the lease before the auto-renewal goes through.

If you've purchased the 6 month lease, it does not auto-renew and will simply expire at the end of the 6 month period.

There are no refunds for any remaining time left on your lease. Your current lease will simply expire at the end of the current paid lease period.

If you are on a Lease and want to upgrade to the Purchased License, we can put up to a maximum of 6 months' worth of lease payments (minus any discounts or taxes) towards an upgrade to the Purchased License of the edition you leased, or towards a higher edition. You would only need to pay the remaining difference. Contact our Sales team when you are ready to upgrade to the Purchased License and they will let you know your specific cost to upgrade and they will create the upgrade for you.

If you bought a lower edition Purchased License and want to upgrade to a higher edition Purchased License, we will put the cost of your lower edition (minus any discounts or taxes) towards the upgrade to the higher edition. You would only need to pay the remaining difference. You do need to have active support and updates on your Purchased License in order to upgrade. Contact our Sales team when you are ready to upgrade to the Purchased License and they will let you know your specific cost to upgrade and they will create the upgrade for you.

Please see our Upgrade Policy for full details.